Support
Email [email protected] and we'll usually reply within 2 working days. For privacy requests, use [email protected].
Common questions
How accurate are the calorie estimates?
A photo alone can't weigh food or see the oil inside a dish, so Navik Health shows a range and how sure it is. Each question you answer narrows that range. For the most exact number, enter the weight of the food.
What's the difference between Quick Scan and Precision Scan?
Quick Scan asks at most one question so you can log in seconds. Precision Scan asks up to five, and lets you add a side photo, for a tighter estimate. Both are available on every plan.
Does the AI see my name or health details?
No. Only the food photo and meal details, such as who made it or how much oil it had, are sent for analysis. Your name, email, weight and health goals are never sent. See our Privacy Policy.
Can I change a number the app estimated?
Yes. You can edit the totals before you save a meal, and your edit always wins.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, your profile, Payments and subscriptions. Deleting the app doesn't cancel a subscription.
How do I delete my account?
In the app under Settings, or by email. Everything you need is on the Delete your account page.