Delete your Navik Health account

In the app

1. Open Navik Health and go to Settings.
2. Tap Delete account.
3. Confirm. You'll be signed out and deletion starts straight away.

By email

If you can't use the app, email [email protected] from the email address on your account, with the subject Delete my account. We'll confirm within 7 days. If you write from a different address, we'll ask you to confirm the request from your account email first, so nobody else can delete your account.

What we delete

• Your account, login and profile (age, height, weight, goals, health goals you chose)
• Your food diary, meal photos, your answers to the app's questions and your edits
• Your water and step records

We delete this within 30 days of your request. Copies in our backups are removed within a further 30 days.

What we may keep

• Data that no longer identifies you, such as typical portion sizes learned across many meals.
• Records we must keep by law, such as tax records.

Purchase and payment records are held by Apple or Google under their own policies.

Your subscription

Deleting your account doesn't cancel a subscription. Cancel it in your App Store or Google Play account settings first, so you aren't charged again.

Delete some data only

To delete specific data without closing your account, email [email protected] and tell us what to remove.